After over four decades of dedicated leadership, Joan Gile, President and CEO of Piscataqua Savings Bank, has announced her retirement. Her departure marks the end of a remarkable chapter in the bank’s history, and it’s the perfect time to reflect on her outstanding contributions and the lasting legacy she leaves behind.
Joan joined Piscataqua Savings Bank at a pivotal time in the banking world, and throughout her tenure, she led with a focus on people – whether they were her colleagues, customers, or members of the community. When asked to reflect on some of the most rewarding moments of her career, Joan pointed to the growth and development of her coworkers. “Watching the growth of some of my coworkers and seeing them develop into leaders has been incredibly rewarding,” she shared. The care and commitment she cultivated within her team were key to the bank’s success, creating an environment where employees felt valued and empowered to offer exceptional service. For Joan, the most fulfilling part of her career was seeing the bank’s employees treat customers like family, a true testament to the strong culture she built.
Under Joan’s leadership, Piscataqua Savings Bank experienced remarkable growth. She navigated the changing landscape of banking, especially as technology became a more integral part of day-to-day operations. “The bank, and banking in general, has changed a great deal in the last 42 years,” Joan said, reflecting on the evolution of the industry. “We have been able to navigate the increased dependence on technology and continue to offer the quality products and services that we’ve come to be known for.” The bank’s ability to innovate and stay relevant while keeping customer satisfaction at the forefront was a direct result of her leadership.
Another of Joan’s significant achievements was the successful recertification of Piscataqua Savings Bank as a B Corporation, a designation that reflects the bank’s commitment to social responsibility and community involvement. She acknowledged the challenges involved, but highlighted how the entire team worked together to elevate the bank’s B Corp score. This milestone was more than just a number; it signified the deep-rooted commitment the bank has to ethical practices, sustainability, and serving the community.
Looking ahead, Joan expressed a deep sense of optimism for the future of the bank. “The bank is a very vital member of this community,” she said, noting that even those who may not be customers can attest to the bank’s importance in the local landscape. This is a legacy that Joan is particularly proud of, as Piscataqua Savings Bank has been a staple of the community since its founding in 1877. As she prepares to move into retirement, Joan emphasized the importance of staying true to the bank’s core mission and values, ensuring that the institution continues to be an independent, reliable partner for the community.
Joan’s advice for the next generation of leaders at Piscataqua Savings Bank is simple: “Work hard and be the best you can be. Stay true to the core values of the bank and always think about what is best for the community, the customers, and the employees.” Her guidance is a reflection of the steady, values-driven approach that she has modeled throughout her career.
As Joan steps into retirement, she looks forward to new opportunities, one of which includes continuing her work with the bank in a new capacity on the Board. Beyond that, she’s excited for the personal time to focus on family, travel, and her hobbies, marking the beginning of a new chapter in her life.
Joan Gile’s legacy is one of leadership, integrity, and unwavering commitment to community. Her impact on Piscataqua Savings Bank and the region it serves will be felt for years to come, and as she transitions into retirement, the bank remains in a strong position, grounded in the values Joan has instilled. As she continues to support the bank in her new role and enjoys her well-deserved retirement, the community, customers, and employees of Piscataqua Savings Bank will undoubtedly carry forward the lessons of hard work, integrity, and community-first thinking that Joan passionately championed.
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